Yulu’s shared EV, the DeX, is the delivery vehicle of choice for gig workers and ecommerce and logistics companies alike. However, we know that you may have numerous questions around the DeX and the digital platform behind it. This blog will cover all these frequently asked questions (FAQs) about DeX — around age limit, rider eligibility, passenger capacity, user experience, parking regulations, battery management, safety measures, and much more.
This guide will be a go-to resource for all your queries related to the Yulu DeX and offer valuable insights and practical knowledge to ensure that you have a seamless experience.
Make your deliveries green with DeX. Download the Yulu app for Android or iOS.
Yulu DeX – An Overview
The DeX isn’t merely an electric two-wheeler; it is built on a tech-backed EV platform that represents a revolutionary shift towards sustainable mobility solutions.
Powered by Internet of Things (IoT) and artificial intelligence (AI) for fleet management, this smart dock-less electrical vehicle is custom-designed for goods mobility, empowering delivery executives to navigate city roads with unparalleled ease. Yulu DeX serves a diverse clientele, ranging from gig workers to industry leaders like Zomato and Zepto, all of whom need efficient logistics solutions.
The appeal of Yulu DeX lies not only in its eco-friendly nature but also in its ergonomic design. Dedicated to sustainability, Yulu DeX actively reduces carbon emissions, substantially contributing to creating greener cities. It stands as a symbol of responsible transportation choice, addressing environmental challenges in the contemporary era.
Age Limit and Rider Eligibility
One of the most common queries revolves around the age limit and eligibility criteria for riding Yulu DeX. The question many prospective riders ask is:
“What is the age limit for riding Yulu DeX?”
Any individual aged 16 years and above can legally ride DeX, as Yulu bikes are categorised as low-speed electric vehicles (LSEVs).
To ensure a safe experience on Yulu, riders should follow certain eligibility criteria:
– Be at least 16 years of age.
– Possess valid government ID proof (no driver’s licence is needed)
– Adhere to all safety guidelines and traffic rules.
Passenger Capacity – How Many Can Ride at a Time?
Custom-designed considering the needs of delivery personnel, the DeX is a single-seater EV. Therefore, it’s crucial to note that only one person can ride a Yulu DeX at any time. Adhering to this rule ensures rider safety and vehicle longevity.
How to Operate a Yulu DeX
Yulu has prioritised user-friendliness in its design philosophy, ensuring a seamless experience for riders navigating how to use the Yulu DeX. Just download the Yulu app, run through the registration process and voila! You are ready to begin your delivery journey and increase your earnings.
Click on the image below for a video on how to rent Yulu DeX!
Beyond basic operation, Yulu provides flexible rental packs catering to different user needs – from short trips to daily rentals – offering choices for every budget.
Click on the image below for a simple video highlighting the KYC process for Yulu!
What are Yulu’s Parking Rules and Guidelines?
Following parking rules is crucial. During every stop in your journey or upon concluding your journey, riders should park their Yulu DeX responsibly in designated areas, to maintain public order and ensure convenience of other riders. At the end of the rental period, the DeX needs to be returned to a Yulu Zone.
Battery Management and Swapping
As an electric vehicle, the Yulu DeX comes with certain features related to battery management. For instance,:
- Users can monitor the battery charge level through the app.
- To swap out depleted batteries with fully charged ones, users can visit any of the Yuma Energy swap stations.
By providing an easy-to-use battery-swapping system, Yulu ensures uninterrupted service and enhanced user convenience.
Click on the image below for a VIDEO on how to get a free battery swap!
Safety Measures and Guidelines
The Yulu DeX is integrated with safety features such as solid rubber tyres for better control and a robust structural design for durability. However, riders can enhance their safety by adhering to these guidelines:
– Always wear a helmet while riding.
– Follow traffic rules strictly.
– Maintain a reasonable speed, especially in crowded areas.
Digging Deeper: Exploring More Yulu DeX FAQs
Q1: How do I use Yulu DeX?
A: To use Yulu DeX, download the Yulu app, register yourself, buy a rental pack, find the nearest available vehicle, scan the QR code to unlock it, and you are ready to make your deliveries!
Q2: Is there an age limit to ride a Yulu DeX electric bike?
A: You must be at least 16 years old to ride Yulu DeX.
Q3: What is the top speed of Yulu DeX?
A: The Yulu DeX has a top speed of 25 kmph
Q4: How much does Yulu DeX cost?
A: Renting a Yulu DeX can cost as little as Rs 168 per day, depending on the duration of the rental plan.
Q5: Can Yulu DeX be considered a secure option for deliveries?
A: Yulu bikes are designed for maximum rider safety, ensuring secure deliveries.
Q6: What is the range of Yulu Dex?
A: The Yulu DeX offers a range of up to 60 km per charge, making it an ideal electric bike for deliveries.
Q7: Where can I park my Yulu DeX after use?
A: You should park your Yulu DeX within designated zones, which can be identified using the Yulu app.
Q8: What is the maximum weight capacity of a Yulu bike for delivery purposes?
A: A Yulu bike can carry up to 15 kg of goods.
Q9: Do I require a license as a delivery executive to operate a Yulu DeX smart bike?
A: With a top speed of 25 kmph, Yulu DeX falls under Low-Speed Electric Vehicles (LSEVs) and doesn’t require a driver’s license to ride.
Q10: What is the limit on battery swaps for a delivery executive at Yuma Energy stations?
A: Battery swapping is included in rental packs, allowing delivery executives to exchange their EV battery at no additional cost when their EV’s current battery has less than 13 kms of range left.
Get your green mobility ride today. Download the Yulu app below!