Download Yulu App
Download the Yulu app from the Appstore or the Playstore.
Download the Yulu app from the Appstore or the Playstore.
Locate nearest bike using Yulu app.
Scan the QR code or enter the vehicle number to unlock the vehicle.
Enjoy your Yulu ride but remember to follow the traffic laws.
Park and lock at a Yulu Zone and end the ride through the app.
To find a Yulu Move near you, simply open the Yulu app. You’ll automatically be taken to the map screen, showing all available Move vehicles in your area. If you don’t see any vehicle icons displayed on the map, zoom out to search a wider area.
To unlock a Yulu Move, simply open the Yulu app and tap on the ‘Unlock’ button at the bottom of the screen. From here, either scan the QR code using your phone’s camera or manually enter the 6-digit vehicle code located beneath the QR code.
Yulu has designated Yulu Zones displayed on the app and Yulu allows you to park a vehicle at these Yulu Zone only. You cannot end a ride if you are not at a Yulu Zone however, you can use our Pause feature to pause your ride and resume later. For your convenience, please check if there is a Yulu Zone close to your destination before you start your ride.
Check for the nearest Yulu Zone on the app. Park your vehicle at the Yulu Zone and manually lock the vehicle. Click on the End Button in your app to successfully end your ride.
You can now make multiple stops within one ride! Simply hit Pause on the app and select the duration for which you would like to Pause, finish your work and resume riding again. This feature is beneficial for round trips and running errands.
We suggest you do a pre-ride safety check before starting your ride. However, if your vehicle encounters a problem in the middle of the ride, we advise you to park it at the nearest Yulu Zone or any safe location. Please do not use a faulty vehicle.
We request you to wiggle the back wheel and try opening the lock again. In case the lock still does not open, it may be due to Bluetooth or network connectivity issue. We request you to report the issue to us. We will end your ride in some time without any charges.
Rs 10 for the first 30 minutes Rs 5 for every subsequent 30 minutes Pause Charges – Rs. 5 for every 30 minutes and a maximum of Rs. 30 between 6 pm to 10 am
Please refresh your location and try ending your ride again. If you are still unable to end the ride, please report to us.