How to Yulu?

Download Yulu App

Download the Yulu app from the Appstore or the Playstore.

01

Locate a Yulu

Locate nearest bike using Yulu app.

02

Unlock a Move

Scan the QR code or enter the vehicle number to unlock the vehicle.

03

Enjoy the ride

Enjoy your Yulu ride but remember to follow the traffic laws.

04

End the Ride

Park and lock at a Yulu Zone and end the ride through the app.

05
Install

Download Yulu App

Download the Yulu app from the Appstore or the Playstore.

Locate

Locate a Yulu

Locate nearest bike using Yulu app.

Unlock

Unlock a Move

Scan the QR code or enter the vehicle number to unlock the vehicle.

Ride

Enjoy the ride

Enjoy your Yulu ride but remember to follow the traffic laws.

End

End the Ride

Park and lock at a Yulu Zone and end the ride through the app.

Specification

Move

Basket

Spec-1

Front basket fitted with a solar panel to power the Smart Lock ideal for carrying bags and Valuables.

Tyres

Spec-2

Sturdy puncture resistant tires with a wide profile to reduce the frequency of punctures and increase life expectancy.

Brakes

Spec-3

Safety Brakes Front and rear safety disk breaks with best of the performance capacity.

Body

Spec-4

Step-through aluminum alloy frame to ensure the cycle is compatible with all types of clothing allowing a comfortable upright riding position.

Smart Lock

Spec-5

Smart GPS+GPRS Smart Lock that unlocks while scanning the QR Code.

Seat

Spec-6

Adjustable seat post designed to allow easy height adjustments.

Pedals

Spec-7

Large, flat pedals to help riders keep their feet securely on the pedals.

Frequently Asked Questions

How do I find a Yulu Move near me?

To find a Yulu Move near you, simply open the Yulu app. You’ll automatically be taken to the map screen, showing all available Move vehicles in your area. If you don’t see any vehicle icons displayed on the map, zoom out to search a wider area.

How do I unlock a Yulu Move?

To unlock a Yulu Move, simply open the Yulu app and tap on the ‘Unlock’ button at the bottom of the screen. From here, either scan the QR code using your phone’s camera or manually enter the 6-digit vehicle code located beneath the QR code.

Where can I park a Yulu Move?

Yulu has designated Yulu Zones displayed on the app and Yulu allows you to park a vehicle at these Yulu Zone only. You cannot end a ride if you are not at a Yulu Zone however, you can use our Pause feature to pause your ride and resume later. For your convenience, please check if there is a Yulu Zone close to your destination before you start your ride.

How do I end my ride?

Check for the nearest Yulu Zone on the app. Park your vehicle at the Yulu Zone and manually lock the vehicle. Click on the End Button in your app to successfully end your ride.

How do I Pause my ride?

You can now make multiple stops within one ride! Simply hit Pause on the app and select the duration for which you would like to Pause, finish your work and resume riding again. This feature is beneficial for round trips and running errands.

What do I do if my Move breaks down in the middle of a ride?

We suggest you do a pre-ride safety check before starting your ride. However, if your vehicle encounters a problem in the middle of the ride, we advise you to park it at the nearest Yulu Zone or any safe location. Please do not use a faulty vehicle.

What should I do if the lock did not open but the ride starts?

We request you to wiggle the back wheel and try opening the lock again. In case the lock still does not open, it may be due to Bluetooth or network connectivity issue. We request you to report the issue to us. We will end your ride in some time without any charges.

How much does a Move ride cost?

Rs 10 for the first 30 minutes Rs 5 for every subsequent 30 minutes Pause Charges – Rs. 5 for every 30 minutes and a maximum of Rs. 30 between 6 pm to 10 am

I am at a Yulu Zone and still not able to end the ride

Please refresh your location and try ending your ride again. If you are still unable to end the ride, please report to us.